Terms of service

Terms & Conditions

Welcome to the official website for Orijen products (the “Site”). These Terms & Conditions (“Terms”) govern your access to and use of this Site. By accessing, browsing, or using this Site, you agree that you have read, understood, and are bound by these Terms, along with all applicable laws and regulations.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site following any changes constitutes your acceptance of those changes.


1. Authorized Use of the Site

You agree to use this Site for lawful purposes only. You may view, download, and print pages from the Site for your personal, non-commercial use only.

You shall not:

  • Copy, reproduce, distribute, or modify any content for commercial purposes

  • Use automated tools (bots, scrapers, etc.) to access the Site

  • Attempt to interfere with the functioning of the Site


2. User Registration & Accounts

To access certain features, you may be required to create an account. By registering, you agree to:

  • Provide accurate and complete information

  • Maintain confidentiality of your login credentials

  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms.


3. Privacy & Personal Information

Any personal information collected through the Site will be handled in accordance with our Privacy Policy.

Please note:

  • Information shared in public areas (reviews, comments, forums) is not confidential

  • You share such information at your own risk

  • We are not liable for misuse of publicly shared data by third parties


4. Third-Party Authentication

You may choose to log in using third-party services (such as Google or social media platforms). By doing so, you allow us to access certain account information as permitted by those services.

Your use of such services is subject to their respective terms and policies.


5. Intellectual Property Rights

All content on this Site—including text, images, graphics, logos, and product information—is the property of Orijen or its licensors and is protected under applicable intellectual property laws.

You may not:

  • Reproduce or distribute content without permission

  • Use trademarks or brand assets without authorization


6. User-Generated Content

If you submit reviews, comments, or other content:

  • You grant us a worldwide, royalty-free license to use, display, and distribute that content

  • You confirm that the content is original and does not violate any third-party rights

We reserve the right to remove any content that is:

  • Offensive, abusive, or misleading

  • Commercial or promotional in nature

  • In violation of laws or third-party rights


7. Prohibited Activities

You agree not to:

  • Use the Site for unlawful purposes

  • Impersonate any person or entity

  • Upload harmful or malicious content

  • Violate any applicable laws or regulations

Violations may result in legal action.


8. Product Information & Recommendations

All product descriptions and recommendations are provided in good faith and are believed to be accurate. However:

  • Individual pet needs may vary

  • Customers are advised to consult professionals (e.g., veterinarians) before making decisions


9. Disclaimers

The Site and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The Site will be error-free or uninterrupted

  • Content will always be accurate or complete

We disclaim all warranties, express or implied, including fitness for a particular purpose.


10. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages

  • Loss of data, profits, or business arising from Site usage


11. Third-Party Links & Services

The Site may contain links to third-party websites. We are not responsible for:

  • Their content

  • Their policies

  • Any transactions made through them


12. Promotional Offers

Promotional codes or offers:

  • May be subject to specific validity and usage conditions

  • Cannot be combined unless stated otherwise

  • May be modified or withdrawn without prior notice


13. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of courts located in New Delhi, India.


14. Contact Us

For any questions regarding these Terms & Conditions, please contact us through the official website or authorized distributor channels.